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ACT Fibernet collaborates with Aprecomm to enhance the customer experience for 2 million subscribers

By March 5, 2024No Comments

Aprecomm’s WiFi intelligence technology to further strengthen ACT Fibernet’s customer experience enhancement program.

Aprecomm has partnered with ACT Fibernet (Atria Convergence Technologies Ltd.), India’s largest fiber-focused wired broadband ISP (Internet Service Provider), to onboard Aprecomm’s innovative technology to remotely optimize residential Wi-Fi connections. Aprecomm’s AI technology will help ACT Fibernet better understand the in home Wi-fi experience, thus enabling interventions and optimizations that improve in home Wi-Fi performance for customers and bring down the customer issue resolution time and for its two million plus connected households.